Delete Account | OpenSpeak AAC

What Gets Deleted

When you delete your OpenSpeak account, we permanently remove the following data from our servers:

Account credentials — your authentication record (Google Sign-In or Apple Sign-In) and session tokens
Child profiles — all profiles you created, including names, avatars, language preferences, and grid settings
Sentence history — every sentence built and spoken through the app
Custom symbols — any custom labels or icon choices you added
Usage analytics — session logs, symbol tap counts, category usage, and progress data
Communication logs — communication mode preferences
Therapy & emotion data — therapy session records, goals, and emotion logs
Beta signup info — your name and email from the beta form, if applicable

This action is permanent and cannot be undone. Once your account is deleted, we cannot recover your data. Any data stored locally on your device (offline mode) will not be affected — you can clear that by uninstalling the app.

How Long It Takes

Account deletion requests are processed within 30 days of submission. You will receive a confirmation email once your data has been permanently removed. During the processing period, your account will be deactivated and inaccessible.

Offline data is unaffected. OpenSpeak stores data locally on your device for offline use. Deleting your account only removes cloud-synced data from our servers. To remove local data, uninstall the app from your device.

Request Account Deletion

Fill out the form below to submit a deletion request, or email us directly at support@openspeakaac.org with the subject line "Delete My Account."

Account Deletion Request

All fields marked with * are required.

Email address *

Reason for leaving

Additional comments

I understand that deleting my account is permanent, all my cloud data (profiles, sentence history, custom symbols, and analytics) will be removed within 30 days, and this action cannot be undone.

✓

Deletion Request Received

Your account deletion request has been submitted. We will process it within 30 days and send a confirmation email once complete. If you have any questions, contact us at support@openspeakaac.org.

Alternative: Email Us Directly

If you prefer not to use the form, you can request account deletion by sending an email:

To: support@openspeakaac.org
Subject: Delete My Account
Include: The email address associated with your OpenSpeak account

Questions?

If you have questions about account deletion or want to discuss alternatives before deleting, we're here to help.

OpenSpeak AAC Foundation
Email: support@openspeakaac.org
Website: openspeakaac.org